Co-creating change to ensure successful change

Change resistance is a natural reaction, when you don’t involve the people affected by the change in the design of the change.

This book will help you implement successful change and bypass change resistance by co-creating change. The book will do that through examples of how innovative practices can dramatically improve the success of change programs. These practices combine ideas from the Agile, Lean Startup, change management, organizational development and psychology communities. This book will change how you think about change.

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Book cover

Not sure yet? Fair enough.

Lean Change Management is the story of The Commission – an organization that had seen every management fad come and go during its 100+ year history.

A newly appointed CIO had shaken the place up with some big changes, including a transition away from traditional management practices and towards Agile practices.

How to implement these modern approaches to management in a very traditional organization? A new approach to change was needed. Lean Change Management was needed.

This book describes how myself and team of change agents helped The Commission transform from an old-school public sector to a modern Agile organization. Was it easy? Of course not. But it was possible because of the innovative practices for Change Management that I describe in this book.

In this book we will cover:

  • Why does change resistance emerge and what you should NOT do about it. And of course, how to harness that human reaction to the benefit of all involved in the change process.
  • Step-by-step descriptions of how we combined ideas from many change methods and frameworks to develop a customized change management process that was right for The Commission.
  • How you can customize your own change program just like we did at The Commission.
  • How you can involve the people affected in the change in the design of that change. Directly contributing to the success of the change program.

After participating in many change programs I can tell you that the innovative change management practices described in this book work. And if you apply these methods you can also succeed in your change program.

I really wish I could give this book to my peers involved in the change I’m neck deep in right now..Jonathan, change practitioner and Beta reader for Lean Change Management

Convinced? Jump straight to the packages.

Don’t fight change resistance, co-create change to overcome resistance

When you start a change program, you want clarity and a crisp Vision of the future. However, that Vision – if fully formed – will alienate the people that are directly affected by the change you seek.

Co-creating change with the people involved in it can dramatically change the effectiveness, and speed of the change program by building change capability into the DNA of your organization. When people drive the change themselves, you will have a hard time keeping up!

At The Commission I applied a totally different way to managing change. What if the people affected by the change could help design the change? What if teams could pull changes they could absorb, instead of having change pushed on them? What could change look like if we, as change agents completely change how we approach change?

In the book I cover how everybody from the IT teams to the Executives to the Change Team were involved in designing, implementing and improving the change actions. Not all was a bed of roses, but when we were in trouble, the process of co-creating change helped us without exception.

Change resistance
Change resistance

We were wrong so often that we could NOT fail!

Fail fast, fail often is a mantra we hear often in the Software world. It comes from the idea that every failure is a learning opportunity, and once you learn you can perform better. Lean Change Management explains how you can harness the organizational knowledge to design a change program that can’t fail. Why? Because you involve the people affected by the change through quick and regular feedback loops. Those feedback loops help you learn the right direction for the change.

No one can be right the first time. Change is way too messy for that. But you can design a change approach that benefits from failures, rather than falling flat on its face when something “unexpected” happens. Always expect the unexpected.

Lean Change Management works because it expects the unexpected. It incorporates surprises in the very process of managing change. Surprises are the fuel for this innovative change management approach.

Managing Change is hard. Really hard.

Despite all these benefits I wouldn’t want you to get the wrong idea and think managing change is easy. Nothing could be further from the truth. But what easy things are actually worth doing?

If you take the giant task of changing an organization and just make slow, consistent progress every day it becomes attainable. When I started on this journey it was a struggle to even know what the right next step should be.

By understanding how different people react to change, I learned how to balance upfront planning with regular feedback loops, called Insights. I learned how those Insights can be turned into what I call Experiments. Experiments are the right approach to change because they help you manage the natural uncertainty in any change program.

Managing change
Managing change

In the book I explain how you can take Insights and evaluate different Options. Once you’re happy with the best possible Option, it’s time to Experiment!

But where do you get the Insights? In the book we will cover many practices that you can start using right away and can help you understand better your organization’s readiness for the change you want to start. Through discussions, meetings, Lean Coffee sessions, change canvases, etc. you can collect the Insights you need to generate the right Options and Experiments specifically for your organization.

“But I’m not an expert in change management.”

But you are an expert at being a human being! Lean Change Management is a change approach designed for humans, not for plans.

The methods and practices shared in this book are not for “experts”, they are for people who have to deal with Change Management in their daily work. Experts can benefit from the innovative approaches that I describe, and the rest of us can use the very practical how-to descriptions to guide us in our practice.

I learned these practices hands-on, with the help of books, coaches, other experts. I developed this approach to solve real day-to-day problems. Just like the ones you are facing now!

My Lean Change Management model was developed with practice in mind, not as groundwork for academic publications. The results are clear, but so are the explanations and descriptions in the book. This makes Lean Change Management the right model for those of us who need to manage Change programs as part of our day-to-day work.

Starting the change, from day Zero

Understanding an organization’s dynamics, power structures and culture takes time. A long time. But the competition will not wait for you to learn all of that, then spend weeks planning a change program and more weeks getting it approved. Change starts now, from day Zero.

Lean Change Management is a book that you can read quickly, and then come back and find the right practice for the right time. In the book, I explain what I learned through the story of a real transformation (the names have ben changed to protect the innocent…or guilty, depending on how you look at it!) Through this real story of a real transformation I establish the reasons for the practices I developed, why the practices work, and why other practices don’t work. But most of all, this is an inspirational story, a story that inspires you to start the change now. From day Zero.

Don’t wait for the “solid plan”, start now and you will know more tomorrow than you would after 1 week of planning. Follow the Lean Change Management path to starting change. Read the book and apply it today.

Starting the change

I knew this was a great book from the moment I read the first two chapters that were available to beta readers. I started reading and could not stop reading until the end. I wish Jason had written this book one year ago! Walymir Silva, Beta reader

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About the Author

So who’s behind this?

Hey, I’m Jason Little, a former developer turned project manager, manager and now consultant, change agent, author, and dad. In 2012 I released the first edition of this book independently and completely re-wrote it over during 2014 to describe what I learned through my own practice. My goal with this book is to help other change agents find a more people-centric, and feedback-driven approach to change. Because we are never right the first time we plan the change and today’s dynamic and complex organizations cannot be managed with a static change process.

I live in Toronto, Canada, but love to travel and am at this very moment travelling in Europe to talk about Lean Change Management. I’ve also recently finished delivering the first Lean Change Management workshops based on the practices in the book! You should follow me on Twitter (@jasonlittle) so we can meet up when I come to your city.

Jason Little

The Complete Package

Everything you need to become an accomplished Lean Change Agent

Buy now for $149(Accepted payment methods: PayPal, MasterCard and VISA)

Complete package

Book

  • Lean Change Management (PDF)
    200 pages of solid and proven practices on planning, managing and changing any change program to achieve successful change.
  • ePub and Mobi Formats
    Lean Change Management is also included in ePub and Mobi formats for easy reading on your mobile phone, Kindle or Nook.
  • Exclusive minibook: The Art and Science of Change
    A PDF-only guide to understanding several psychology and neuroscience models that explain you how people process change and will help you bypass change resistance.

Videos tutorials

  • How to build and use your own change canvas
    The Change Canvas is where it all starts. In this video I review what I learned about the role of the change canvas and how to build your own change canvas. This will be a very practical approach with insights from my own experience.
  • How to build your own change framework
    When you start a change process, the framework you follow should be fit for purpose. In this tutorial I review the key aspects of your future change framework. I review the key insights from the book, and translate them into a practical approach to design your own change framework.
  • Thinking tools for navigating change
    It took me months to develop some of these practices. I went through multiple rounds of feedback from my colleagues and partners in change. With this video you will learn in a few minutes what took me months to learn. These are the tools I wish I had when I got started

Video Interviews

  • How to use and create various, fit to purpose, Change Canvases with April Jefferson
    April has experimented with canvases at General Motors and the University of Michigan. In this interview we discuss her experience before she used Change Canvas, and how she changed her approach the second time around and why it worked out better for her and the organization.
  • How to Implement Innovative Change Practices in Traditional Companies with Geoff Schaadt
    Geoff has tremendous experience in helping managers improve their organization’s performance. Change Canvases can be a scary approach for more traditional organizations, learn how Geoff introduced this innovative change practice to a traditional organization in a non-threatening way.

Resources

  • Change Canvas template and tutorial slides
    The Change Canvas is where it all starts. Watch the video tutorial and follow along the presentation with this tutorial PDF. The slides include the strategic change canvas described in the tutorial and used in the story you read in the book.
  • How to build your own change framework tutorial slides
    When you start a change process, the framework you follow should be fit for purpose. In this tutorial I review the key aspects of your future change framework. I review the key insights from the book, and translate them into a practical approach to design your own change framework.
  • Thinking tools for navigating change tutorial slides
    It took me months to develop some of these practices. I went through multiple rounds of feedback from my colleagues and partners in change. You don’t need to go through the same. This tutorial reviews the thinking tools I found most useful when navigating the stormy waters of change.
  • Exclusive for the first 30 buyers: Learn with me! Skype coaching with me!
    Even when you have a wealth of resources to help you get started you will have questions. The first 30 people that buy this package will get an exclusive offer of receiving 3 hours of coaching (3 x 1 hour sessions) from me. Remember, be quick this is only available for the first 30 people that purchase the complete package.

The Book + Videos

If you want a smaller package, we’ve got the book and some of the videos and resources for you.

Buy now for $49(Accepted payment methods: PayPal, MasterCard and VISA)

Book + Videos

Book

  • Lean Change Management (PDF)
    200 pages of solid and proven practices on planning, managing and changing any change program to achieve successful change.
  • ePub and Mobi Formats
    Lean Change Management is also included in ePub and Mobi formats for easy reading on your mobile phone, Kindle or Nook.
  • Exclusive minibook: The Art and Science of Change
    A PDF-only guide to understanding several psychology and neuroscience models that explain you how people process change and will help you bypass change resistance.

Videos tutorials

  • How to build and use your own change canvas
    The Change Canvas is where it all starts. In this video I review what I learned about the role of the change canvas and how to build your own change canvas. This will be a very practical approach with insights from my own experience.
  • How to build your own change framework
    When you start a change process, the framework you follow should be fit for purpose. In this tutorial I review the key aspects of your future change framework. I review the key insights from the book, and translate them into a practical approach to design your own change framework.
  • Thinking tools for navigating change
    It took me months to develop some of these practices. I went through multiple rounds of feedback from my colleagues and partners in change. With this video you will learn in a few minutes what took me months to learn. These are the tools I wish I had when I got started

Resources

  • Change Canvas template and tutorial slides
    The Change Canvas is where it all starts. Watch the video tutorial and follow along the presentation with this tutorial PDF. The slides include the strategic change canvas described in the tutorial and used in the story you read in the book.
  • How to build your own change framework tutorial slides
    When you start a change process, the framework you follow should be fit for purpose. In this tutorial I review the key aspects of your future change framework. I review the key insights from the book, and translate them into a practical approach to design your own change framework.
  • Thinking tools for navigating change tutorial slides
    It took me months to develop some of these practices. I went through multiple rounds of feedback from my colleagues and partners in change. You don’t need to go through the same. This tutorial reviews the thinking tools I found most useful when navigating the stormy waters of change.

There is a lot written about change out there. But there’s very little available on how to go about managing a Change Program on a day-to-day basis. Jason does just that in his book and does so in a way that removes the “voodoo” from Change management. Every Agile Coach in the world should read this book. In fact, it should be mandatory reading for anyone helping companies adopt Agile today! Vasco Duarte, Director Agile Coaching

The Book

The budget option (but still great!)

Buy now for $29(Accepted payment methods: PayPal, MasterCard and VISA)

Book

You know, I want to make sure the book doesn’t get undervalued. It really is where I spent the most time and effort. The tutorials and videos are very useful, but let’s not overlook the book itself. You will be referring back to the best practices in this book for years to come.

So, if a budget is an issue, I highly recommend getting the book by itself. You won’t regret it.

(PS: get the mobi version only on Amazon for $9.99)

Questions?

Which package should I buy?
That mostly depends on your budget. Obviously the complete package is the best, but the book by itself is still 200 pages of context, ideas and practices that will completely change your understanding and practice of Change Mangement.

Where can I learn more about you?
You can find more about me at agilecoach.ca. But the best way to get in touch is to sign-up to my mailing list and reply to my emails! I’d love to hear more about how you are applying the ideas in Lean Change Management and will be happy to reply to your email questions.

What if I hate it?
Well, hate is a strong word… But if you hate the book, I don’t want your money. Just reply to your purchase receipt email within 30 days and I will issue a refund.

You didn’t answer my question.
That’s not a question. :) If you still have questions after reading this page please get in touch and I will do my best to answer them.

Managers all over the world need to read Jason’s book. Change is a permanent feature of the modern organizations, and not knowing the practices that Jason describes in his book means that managers are missing critical knowledge to perform Jurgen Appelo, author of Management 3.0 and most popular European writer on Management

Choose a package

The Book

The Book
Buy now for $29

(Accepted payment methods: PayPal, MasterCard and VISA)

  • Full color illustrated PDF
  • ePub
  • MOBI

The Book + Videos

The Book + Videos
Buy now for $49

(Accepted payment methods: PayPal, MasterCard and VISA)

  • Full color illustrated PDF
  • ePub
  • MOBI
  • The Art and Science of Change: exclusive mini e-book
  • Video Tutorial: How to create your own change canvas
  • Video Tutorial: how to create your own change framework
  • Video Tutorial: 3 Visualizations for architecting change